Information we collect
We collect and process various types of personal information to provide our financial services. The information we may collect includes but is not limited to:
- Personal Information: Name, contact details, date of birth, identification documents, and other relevant personal details.
- Financial Information: Details related to your financial transactions, credit history, and banking information.
- Employment Information: Job details, salary information, and employment history.
- Transaction Information: Details about your loans, payments, and other financial transactions with us.
- Application Information: Information provided in your loan application and supporting documents.
- Communication Information: Records of our communication with you, whether through phone, email, or other channels.
How We Use Your Information
We use your personal information for the following purposes:
- Loan Processing: To assess your eligibility and process your loan applications.
- Customer Service: To provide support and respond to your inquiries.
- Risk Assessment: To evaluate credit risk and determine loan terms.
- Marketing: To inform you about our products, services, and promotional offers.
- Legal and Regulatory Compliance: To comply with applicable laws and regulations.
We do not sell, trade, or otherwise transfer your personal information to external parties without your consent, except as required by law or to facilitate the provision of our services. We may share your information with:
- Third-Party Service Providers: We may engage third-party service providers to assist with loan processing, risk assessment, and other related services.
- Regulatory Authorities: To comply with legal and regulatory obligations, we may share information with relevant authorities.
We employ security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure data storage, and restricted access to personal information.
You have the right to:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete information.
- Erasure: Request the deletion of your personal information.
- Objection: Object to the processing of your personal information.
- Data Portability: Request the transfer of your personal information to another entity.
To exercise these rights or for any privacy-related inquiries, please contact our Data Protection Officer on 0722843770.
Thank you for choosing Jijenge Credit Ltd. We appreciate your continued partnership.